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Axel Health e-guide


2025 Customer Experience in Healthcare


In healthcare, customer experience and its development have historically been a low priority development target. Of course, the most important goal is to take care of customers' health, meaning that customer experience can be seen as a secondary goal. However, interest in customer experience is growing.

Together with leading healthcare experts, we have produced an e-guide, which helps you reflect on improving the customer experience from a variety of perspectives, presents some answers, and encourages to explore new innovations.

Download our e-guide today and you'll:

  • find answers to some of the most critical questions regarding customer experience improvement
  • learn about latest health tech innovations 
  • find practical examples on how to improve customer experience through customer cases 

Axel Health e-guide: 2025 Customer Experience in Healthcare


Download e-guide:

E-guide - 2025 Customer Experience in Healthcare